Terms and Conditions

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 Agreement

These Terms and Conditions of Sale of the CashCrossBorders.com (“CashCrossBorders”) apply to sales of CashCrossBorders.COM/BULLIONBLOCK LTD products and services. A copy of these Terms and Conditions of Sale are available from CashCrossBorders.com website. By placing orders by email, telephone or through our websites, you (“you” or “Customer”) accept, without limitation or qualification, these Terms and Conditions of Sale and our Privacy Policy.

If you’re signing up for CashCrossBorders.com/BULLIONBLOCK LTD Cloud Service, you’ll also find information herein about that contract term and what happens if you cancel your CashCrossBorders Cloud subscription service early.

 

Payment & Refund Policy

CashCrossBorders.com does not accept checks, gift cards or purchase orders as a means of payment.

You will be charged in full at checkout for the product, sales tax (if applicable), and any accessories or service plans you selected. If you are dissatisfied with your purchase in any way, you may return the product within 30 days of the date of order for a full refund in accordance with the return policy below.

NOTE: Requested cancellation of your active CashCrossBorders.com Software subscription does not absolve you of any current balance due.

 

Limited Warranties

Product Warranties

CashCrossBorders.com warranty does not apply if: (i) the product has not been operated within the environmental, mechanical, electrical, thermal or other operating condition limitations set forth in the applicable documentation; (ii) the product malfunction is the result of misuse, abuse, improper installation or application, accident, or negligence in use, storage, transportation or handling; or (iii) the product has been altered, packaged or otherwise modified or has been combined with other software, hardware or other materials.

The liability of CashCrossBorders.com for breaches of the above warranty is solely and exclusively limited to replacement, repair or credit at the purchase price at CashCrossBorders.com sole discretion.

ALL CASHCROSSBORDERS PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Service Warranties

Certain Services offered by CashCrossBorders.com may be used for remote storage of your data. These storage Services are only applicable to designated folders on your computer that pertain directly to CashCrossBorders.com and are not a substitute for a back-up and recovery solution. CashCrossBorders shall not be responsible or liable for any data lost or any failure of any storage service. Any data stored through CashCrossBorders cloud storage services may be deleted within 60 days following cancellation of your subscription or account, as applicable.

YOU EXPRESSLY AGREE THAT THE USE OF ANY SERVICES PROVIDED BY CASHCROSSBORDERS IS AT YOUR SOLE RISK. ALL CASHCROSSBORDERS.com SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL OPERATE ERROR FREE OR THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES AT TIMES OR LOCATIONS OF YOUR CHOOSING.

 

Substitution and Discontinuation

CashCrossBorders.com may modify the specifications of products or the features of services at any time without notice and may substitute delivery of such products provided such modification does not, in CashCrossBorders sole judgment materially affect form, fit or function. CashCrossBorders is not obligated to continue production of any product or continue offering any service.

Terms and Conditions Applicable to The CashCrossBorders.com

From time to time, CashCrossBorders.com may offer services or products for you to purchase or try. You may be permitted to access such services and or products in a variety of manners such as through a web portal or through a client distributed by CashCrossBorders. In order to use a service or product, you must: (i) be age 16 or older, (ii) agree to these Terms and Conditions of Sale and our Privacy Policy, (iii) create an account by completing the Sign Up registration process, and (iv) have a suitable connection to the Internet (which is not provided by us). As the service will continuously evolve over time, we reserve the right to modify these requirements at our sole discretion.

You hereby represent and warrant that all information that you submit during the Sign Up registration process is true, correct and accurate. You are responsible for maintaining the confidentiality of your account username and password. You agree to notify us immediately of any unauthorized use or theft of your account or any other breach of security (and to provide properly documented evidence as reasonably requested by us). As the account holder, you are responsible for any and all actions taken by any person that has attained access to your account. If you breach these Terms and Conditions of Sale and or the Privacy Policy, CashCrossBorders may terminate your account or otherwise suspend or terminate your access to the service.

You are solely responsible for obtaining the equipment and telecommunication services necessary to access the services, and all fees associated therewith, such as computing devices and Internet service provider and airtime charges.

All right, title and interest, including all copyrights, in and to such items (including but not limited to any images, photographs, animations, video, audio, music, text, and functionality), any accompanying printed materials, and any copies of all or any portion of the source code contained in the services or client application, are owned by CashCrossBorders.com/BULLIONBLOCK LTD. All rights not expressly granted to you are reserved by us.

You are encouraged to provide feedback to us regarding the service, including but not limited to usability, bug reports and test results (collectively “Feedback”). It is expressly agreed that all rights, title and interest, including all copyrights, to all Feedback is owned by us. You hereby assign and convey to us any rights and interests in any such Feedback you may have, create or provide during the term of this Agreement. To the extent that such assignment is held to be invalid or unenforceable, you hereby grant to us a perpetual, exclusive, transferable, royalty-free license to use any Feedback.

User Content on CashCrossBorders.com Products & Services

You may be permitted to upload content to the services in various forms (collectively, “User Content”). By providing any User Content, you agree that it will not: (i) infringe any copyright, trademark, patent, trade secret, or other proprietary right of any party; (ii) be profane, obscene, indecent or violate any law or regulation; (iii) defame, abuse, harass, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; (iv) incite discrimination, hate or violence towards one person or a group because of their belonging to a race, a religion or a nation, or that insults the victims of crimes against humanity by contesting the existence of those crimes;

(v) include your social security number, which you agree to redact from any User Content; (vi) contain any information the accidental disclosure or theft of which would cause you severe or irreparable harm or; (vi) restrict or inhibit any other user from using the service.

We have no obligation to monitor User Content related to the service. However, we reserve the right to review User Content and take any action we deem necessary as to such User Content, including but not limited to editing or removing your User Content and/or suspending or terminating your access to CashCrossBorders.com based on your violation of the rules specified here.

You also agree to only access that User Content that is yours or that you have been authorized to access. You may not access any other user’s User Content. Some services provide features that allow you to share your User Content with others. Please consider carefully what you choose to share. If you share your User Content with others, CashCrossBorders.com does not assume responsibility for any violations arising from your sharing of those documents. CashCrossBorders is also not responsible if the users who access those shared documents fail to protect the confidentiality of your information.

CashCrossBorders.com takes the privacy and security of your User Content very seriously. CashCrossBorders will not use your User Content except in accordance with our Privacy Policy or as necessary for CashCrossBorders performance of the Services. CashCrossBorders.com also takes reasonable steps to prevent unauthorized access to your User Content; you acknowledge, however, that no method of security is perfect.

 

CashCrossBorders.com Services Use Restrictions

You may not institute, assist, or become involved in any type of attack, including without limitation denial of service attacks, upon the service or otherwise attempt to disrupt the service or any other person’s use of the service. Any such attempt is a violation of criminal and civil laws. In the event that you make or assist in such an attempt, we reserve the right to seek damages or criminal prosecution to the maximum extent permitted by law.

You may not attempt to gain unauthorized access to the services, others’ accounts whether through hacking, password mining, false key creation, or any other means.

You may not obtain or attempt to mine any information from the services through any means not intentionally made available by us through the Client Application. You may not reverse engineer, decompile or disassemble the services, including any proprietary communications protocol used by the services.

Only we may host CashCrossBorders.com services. You may not establish an emulated service environment, regardless of the method used to do so. Such prohibited methods may include, but are not limited to, protocol emulation, reverse engineering, modifying the Client Application, adding components to the Client Application, or using any utility program to host the service in any manner.

Limitation of Liability

IN NO EVENT SHALL CASHCROSSBORDERS.com BE LIABLE TO CUSTOMER, WHETHER AS A RESULT OF BREACH OF CONTRACT, AN EQUITABLE CLAIM, WARRANTY, TORT (INCLUDING NEGLIGENCE), FAILURE OF A REMEDY TO ACCOMPLISH ITS PURPOSE OR OTHERWISE, FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE, LOSS OF USE OF THE PRODUCT OR SERVICE, LOSS OF DATA, DAMAGE TO ASSOCIATED EQUIPMENT, REWORK, RECALL COSTS, DOWNTIME OF PLANT OR EQUIPMENT, COST OF SUBSTITUTE EQUIPMENT OR PRODUCTS OR CLAIMS OF CUSTOMER’S CUSTOMERS FOR SUCH DAMAGES.

IN NO EVENT SHALL CASHCROSSBORDERS.com BE LIABLE TO CUSTOMER, WHETHER AS A RESULT OF BREACH OF CONTRACT, AN EQUITABLE CLAIM, WARRANTY, TORT (INCLUDING NEGLIGENCE), FAILURE OF A REMEDY TO ACCOMPLISH ITS PURPOSE OR OTHERWISE, FOR AN AMOUNT IN EXCESS OF THE AGGREGATE MONIES ACTUALLY PAID TO NEAT COMPANY FOR THE PRODUCT OR SERVICE WHICH GIVES RISE TO THE CLAIM(S).

Indemnification

Customer’s use of products and services are at Customer’s own risk, and Customer shall defend, indemnify and hold CashCrossBorders harmless from all liability and costs (including court costs and attorney’s fees) resulting from claims, demands, or actions brought against CashCrossBorders by anyone (including without limitation any injuries or property damage) caused directly or indirectly by (i) Customer’s breach of the terms of these Terms and Conditions of Sale, or (ii) the actions or omissions of Customer with regard to CashCrossBorders.com/BULLIONBLOCK LTD products or services.

 

Miscellaneous

CashCrossBorders.com/BULLIONBLOCK.LTD sale of any products and or services is expressly conditioned upon the option to purchase taken by the Customer and the acceptance of these Terms and Conditions of Sale and Privacy Policy. Customer’s taking delivery of all, or any part, of a product shipment and or downloaded is evidence of such acceptance. Any and all of terms and conditions presented by the Customer which are different from or in addition to those contained herein hereby rejected, and of no effect.

The Customer may not, whether intentionally or unintentionally, violate any applicable local, state, national or international law or regulation in connection with your use of CashCrossBorders.com, including, without limitation, making available any material or information that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity).

CashCrossBorders.com/BULLIONBLOCK LTD shall be excused from performance, and have no liability from any such non-performance under these Terms and Conditions of Sale, where such non-performance is caused by an event beyond CashCrossBorders control, including but not limited to, acts of government, whether in sovereign or contractual capacity, war, civil disturbances, terrorism, material or manufacturing unavailability, labor difficulties or disputes, failure of or delay in delivery by CashCrossBorders suppliers or carriers, commercial impracticability (irrespective of foresee-ability at time of contracting), shortages of energy, raw materials, labor, or equipment, inadequate yield of product despite CashCrossBorders reasonable efforts, accident, fire, flood, storm or other Acts of God.

Customer shall not assign these Terms and Conditions of Sale or any right or interest therein without the prior written consent of CashCrossBorders.com. Any assignment in contravention of the foregoing shall be null and void.

These Terms and Conditions of Sale supersede all previous communications, transactions, and understandings, whether oral, or written, and constitute the sole and entire agreement between the parties pertaining to the subject matter hereof. No modification, deletion or waiver of, or addition to these terms shall be binding on CashCrossBorders unless made in writing and signed by a duly authorized representative of CashCrossBorders.com/BULLIONBLOCK LTD.

Governing law

These Terms and Privacy will be governed by and construed in accordance with the laws of Hong Kong and you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Hong Kong to settle any disputes which may arise out of or in connection with these General Terms and Conditions.

Legal basis for processing personal information

The company BULLIONBLOCK LTD and web site CashCrossBorders.com legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we need the personal information to perform the service with you, where the processing is in our legitimate interests and not overridden by your rights, or where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not; as well as of the possible consequences if you do not provide your personal information.

Our legitimate interests include providing our clients with the services they request and administering our contracts, undertaking AML anti-fraud and money laundering checks and assisting partners with theirs, improving our products, assisting in our legal, tax or accounting needs, and marketing our products and services.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.

AML

WARNING: Money laundering is a criminal offence. BULLIONBLOCK LTD/CashCrossBorders.com is registered with AUSTRAC in Australia, and with authorities in other jurisdictions. You should be aware that, by misusing our products and service, you could expose yourself to criminal prosecution, as we are bound to automatically report such behavior to the authorities.

Examples of misuse include, but are not limited to:

  • Providing false or misleading contact details; • Providing false identification documents.

In accordance with our regulatory obligations, we have strict procedures in place to minimize the risk that our service could be used for money laundering purposes including:

  • Identification of all clients; • Monitoring and reporting suspicious transactions;

We at CashCrossBorders.com/BULLIONBLOCK LTD will not accept you as a client until we are satisfied that you are who you say you are. Furthermore, we reserve the right at any stage to refuse to process your transaction if you fail to provide us with satisfactory information or, if information you have provided to us subsequently appears to be misleading, incorrect or false.

We will not ask you to provide any information that is not necessary to satisfy our legal obligations. You should therefore comply with any request for information promptly. Your failure to do so could, in some circumstances, be regarded as suspicious. You should also assume that all information provided to us could be made available to regulatory authorities in all countries associated with your transaction of funds upon request by authorities, courts and or police.

Please note that we reserve the right to refuse a transaction at any time should suspicion arise that it may be connected to money laundering or any other criminal activity. By providing us with false identification or contact details, we will deem this a misuse of our service. We are legally bound to report such misdemeanors to the relevant authorities and as such you may be the subject of a criminal investigation.

CashCrossBorders.com/BULLIONBLOCK LTD will NOT do business with anyone suspected of or directly involved in Money Laundering, or where funds have been sourced by any illegal activity.

Contacting Us

CashCrossBorders.com/BULLIONBLOCK LTD is committed to deliver you the highest standards of service and security. We take our business very seriously and always keep your protection, privacy and satisfaction in mind. If you have any questions or concerns, please contact us; hello@cashcrossborders.com